New, unused, but there’s small pock marks in the finish on the head and the retaining bracket (see photos) you could always warrantee and get a new one… The Tekton SRH31108 3/8″ Drive x 8″ Flex Head Quick-Release Ratchet is a high-quality hand tool designed for automotive use. With its quick release feature, this ratchet allows for easy bit changes without the need to remove the handle. The flex head design provides added flexibility and maneuverability, making it ideal for various fastening and loosening tasks. Made by Tekton Tools, a trusted brand in the industry, this ratchet is a reliable and durable addition to any tool collection.